Rory Boland, Editor of Which? Travel, said:
“The government has now made it clear that countries can be removed or added from the travel corridor list at a moment’s notice. That policy currently makes it too risky for anyone who is not able to quarantine for 14-days on return to travel anywhere abroad.
“Yet, those holidaymakers who want to heed the government warning to not undertake non-essential travel to Spain, France and now Croatia and Austria are finding it increasingly difficult to claim a refund. Many airlines continue to operate flights and refuse customers the option of a refund, then charge eye-watering fees to those who try to rebook.
“Meanwhile, the addition of Portugal is likely to come too late to help many struggling holiday companies who are at the point of collapse, as summer trips have already been cancelled. Which? has been asking the government what support it will provide to the travel industry for several months. That support is now urgently needed.”
Notes to editors:
Prices plummet for cheap last minute summer holiday deals to Portugal, Turkey and Greece – is it safe to book?: www.which.co.uk/news/2020/08/prices-plummet-for-cheap-last-minute-summer-holiday-deals-to-portgual-turkey-and-greece-four-questions-you-must-ask-before-you-book/
Which?’s 10 point plan for government to support the travel industry through the coronavirus outbreak: www.which.co.uk/policy/travel/5747/trustintravel