Which? response to Thomas Cook refund delay

Adam French, Which? Consumer Rights Expert, said:

“Thousands of holidaymakers will be disappointed that they won’t be refunded from the collapse of Thomas Cook within the 60-day cut off date but we would urge these customers to make sure they stick with official channels as scammers have been circling to take advantage in the past.

“Anyone who has not yet made a claim but believes they are entitled to their money back should also put in a claim as soon as they get a chance.”

ENDS

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