Which? response to train fare increases

Richard Lloyd, Which? executive director said:

“Price rises well above inflation will be a nasty shock for many households who are already struggling with rising bills. Half of British consumers have told us that unexpected costs could tip their budgets over the edge. The Government should think again about allowing these fare rises, and instead put consumers first if they want to do more to support the economy.

“Passengers must also see basic improvements to their services before they are expected to pay more. We have found time and again that train fares are confusing and advice poor. Train companies should be simplifying fare prices so it’s easier for passengers to find the best ticket price, and get value for their money.”