Gareth Shaw, Head of Money at Which?, said:
“Criminals are exploiting the chaos caused by coronavirus to trick people with a range of scams, so it’s important that consumers are on their guard when they receive texts claiming to be from their bank or other trusted organisations, especially those including a link asking for personal or financial information.
“With millions of people at increased risk of losing money to sophisticated fraudsters, it’s vital that banks also provide strong safeguards for their customers. This includes the whole industry signing up to the protections offered by the bank transfer scams code, and all banks working to swiftly introduce name-check security.”
- Which? is a non-profit organisation working to make life simpler, fairer and safer for consumers. During the coronavirus crisis, Which? is making a range of news, advice and guides available for free for anyone who needs it at: https://www.which.co.uk/news/coronavirus/
- How to spot a scam: https://www.which.co.uk/consumer-rights/advice/how-to-spot-a-scam
- Which? calls for mandatory transfer scam protections as losses set to hit £1 billion: https://press.which.co.uk/whichpressreleases/which-calls-for-mandatory-transfer-scam-protections-as-losses-set-to-hit-1-billion/