Which? response to Virgin Media database breach

Adam French, Which? Consumer Rights Expert, said:

“This data breach has exposed the data of almost a million Virgin Media customers and whilst no financial details or passwords were included, those customers are likely to be worried. It is vital that Virgin Media continues to provide clear information on what has happened.

“For anyone concerned they could be affected – it’s good practice to update your password after a data breach. Also, be wary of emails regarding the breach, as scammers may try and take advantage of it.”

Statement