Sue Davies, Which? Strategic Policy Adviser, said:
“Whirlpool executives came face to face with a brave mother who laid bare the devastating impact that tumble dryer fires are having on their customers – and yet still the company insists on putting corporate reputation ahead of public safety.
“With Whirlpool admitting it has only managed to provide a modification or replacement for a tiny proportion of affected machines in the last two years, it’s clear that the company is failing to do enough to keep customers safe – and now it has acknowledged that modified machines are still catching fire.
“If the safety of Whirlpool’s fire-risk tumble dryers cannot be assured, secretary of state Greg Clark must step in and ensure that all potentially dangerous machines are immediately removed from people’s homes”.