Which? response to Whirlpool facing recall notice for unsafe tumble dryers

David Chaplin, Which? Head of Campaigns, said:

“For years we’ve been raising serious concerns about Whirlpool’s fire-risk tumble dryers as well as the cynical tactics – such as the reported use of non-disclosure agreements – that the company has used to put its corporate reputation ahead of public safety.

“People’s lives have been put at risk for far too long, so it’s a hugely significant step that these machines are set to be recalled. But there will be serious questions if this recall only addresses the 500,000 unmodified machines that Whirlpool has already struggled to locate.

“The Government must urgently explain what it is going to do about the millions of modified machines still in people’s homes, following serious concerns that have been raised by people who have experienced fires, smoke and burning despite the so-called fix.”

Statement