“Whirlpool can no longer continue to ignore its responsibility for the safety of its customers and must now conduct a full product recall” Which? response to Llanrwst Fire Inquest conclusion

Alex Neill, Managing Director of Home Products and Services, said:

“In the face of the tragic deaths of these two men, Whirlpool can no longer continue to ignore its responsibility for the safety of its customers and must now conduct a full product recall of the potentially lethal tumble dryers in people’s homes across the country.

“This tragic case shows once again that the product safety system is broken and is potentially putting lives at risk. The Government must create a national body that can get unsafe products out of people’s homes.”

Notes to eds:

• Which? is calling for urgent changes to the PRODUCT SAFETY regime including:

  • A new national body to take responsibility for product safety and recalls, which has the resources and expertise to identify dangerous goods and to make sure they are removed from people’s homes.

  • A single, reliable and well-publicised website – acting as a ‘one-stop-shop’ – to provide authoritative information and advice when dangerous products are identified or recalls are required.

Statement